ICT support plan
SLA | 24/7 | On-site & remote | VIP & unlimited | Per ticket
Optimize your ICT support with a customized plan
Are you looking for reliable and flexible IT support that fits your business needs perfectly? With us, you get a support plan that fits your company's unique requirements exactly. From 24/7 disaster recovery to customized Service Level Agreements (SLAs), we offer everything you need to keep your IT environment running smoothly. Whether you need on-site support, remote assistance, VIP service, or an unlimited support package, we have the solution. Contact us today to put together your ideal support package and experience the convenience of continuous, expert IT management.
Our support services
Support per ticket
Service Level Agreement (SLA).
Most chosen
ServicePlus package
Emergency support for hacks
Awareness training
Service Level Agreement (SLA).
A Service Level Agreement (SLA) offers you the assurance of optimal ICT support. With a customized SLA, we clearly set out what you can expect from our support, including response times, resolution times and the quality standards we apply. This means you not only have certainty about the service you receive, but also that your ICT processes will always run smoothly. Get advice on the perfect SLA package for your business and enjoy peace of mind with professional and reliable support.
24/7 troubleshooting
Problems can arise at any time, which is why we offer 24/7 support to resolve failures quickly and efficiently. Whether it's a critical system failure in the middle of the night or an unexpected problem during business hours, our team is always ready to help. With our continuous monitoring and quick response times, you can count on a trouble-free IT experience, keeping your employees productive and your business operations never at a standstill.
On-site & remote support
Get the flexibility your business needs with both on-site and remote support. Our experts can come to your location quickly to resolve technical issues immediately, or you can take advantage of our efficient remote support for quick, remote solutions. Whether you have a technical failure that requires immediate attention or need routine maintenance, we provide the right support in the right place.
VIP & unlimited support
For businesses that want nothing less than the very best support, we offer VIP support and unlimited support packages. With VIP support, you get a dedicated team that prioritizes your requests, while our unlimited service package covers all support needs without unexpected costs. These premium options are ideal for companies that value exceptional service and maximum availability.
Support per ticket
With our support per ticket system, you only pay for what you need, exactly when you need it. This flexible model is ideal for companies that need occasional support without a fixed cost. Each ticket is handled quickly and efficiently by our expert staff, so you only pay for the solutions you actually receive. This ensures transparency and control over your IT support costs.
